- Team Principle
1. We will seek to grow and learn, both personally and professionally. If we as employees are passionate, dedicated and energetic, we will treat our customers with warmth, friendliness and fun.
2. We will provide customers with exceptional service that exceeds their expectations and creates a solid connection with Horizon. Customers will not have to wait to place orders or receive answers to their questions
3. We eagerly accept intelligent risk and "original" mistakes. We will not always do things perfectly, but we will learn from our experiences so as to not repeat the mistakes
4. Smile. We are on stage and smiles transcend even phone lines. We will use proper vocabulary in communicating with others using words or phrases like, "Certainly. I'll be happy to. It's my pleasure
5. Have fun. Enjoy your job. A good attitude is infectious
Teams work together in order to achieve the company's goals which lead to rewards for EV-PEAK.
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